Customer Service

Prior to lodging an enquiry or a complaint, please visit our Frequently Asked Questions (FAQ).  

If your enquiry is not covered by the FAQs, please complete the Contact Form 


Customer Care Operating Hours

 

 

 

  • Call us on:
    • Telephone : (+356) 212 244 21

    Freephone: (+356) 800 722 44 *

    Telephone lines are open on Monday to Friday (excluding Public Holidays) from 8.30 a.m. till 2.30 p.m. and Saturday (excluding Public Holidays) 7.30 a.m. till 12.30 p.m.

 

  • You may also visit our head office in Marsa from Monday to Friday between 8.00 a.m. and 4.00 p.m. (excluding Public Holidays)

 

  • Otherwise you may send a letter to MaltaPost p.l.c., Customer Care, 305, Triq Hal-Qormi, Marsa MTP 1001

 

*Subject to terms and conditions by the service provider. This number is free when calling from a fixed line.